Who AI recommends
Both ChatGPT and Perplexity named Canny first. Together they named 7 brands, 5 of them in both answers. The score runs to 100: 10 points for being named first in an answer, down to 2 points for fifth and later, added across both engines.
| Brand | ChatGPT | Perplexity | Score |
|---|---|---|---|
| Canny | #1 | #1 | 100 |
| Featurebase | #3 | #3 | 60 |
| Productboard | #2 | #4 | 60 |
| Gleap | – | #2 | 40 |
| Survicate | #4 | #6 | 30 |
| UserVoice | #5 | #5 | 20 |
| Hotjar | – | #7 | 10 |
Where the two engines disagree
- Only Perplexity named: Gleap and Hotjar.
Being named by one engine says little about the other. The sites below show what each one read.
The sites each engine cited
The two engines cited 28 and 9 sites, and only freshmint.com, gleap.ai, frill.co and featurebase.app appeared in both. If you sell in this category, these are the pages to get onto, or to get corrected.
ChatGPT cited
freshmint.com, saas-expert.com, toolradar.com, canny.io, help.canny.io, help.featurebase.app, support.productboard.com, help.survicate.com, gleap.ai, frill.co, blogdumoderateur.com, featurebase.app, productboard.com, survicate.com, opengraphexamples.com, uservoice.com, segment.com, commsadvisor.com, feedback.canny.io, feedback.featurebase.app, intervool.com, modem.ai, saassleuth.com, telltide.com, userorbit.com, g2.com, itechguides.com, requestproduct.com
Perplexity cited
freshmint.com, gleap.ai, guideflow.com, frill.co, zonkafeedback.com, front.com, featurebase.app, productlift.dev, formgrid.com
If your product isn’t on this list
- Check the cited pages. Open each one above and see whether you’re listed, and whether your price and plans are right.
- Publish the comparison yourself. A page on your site for customer feedback tool for SaaS, with a straight answer at the top, gives AI tools something of yours to read.
- Make your site readable. Run the free AEO audit to check that AI crawlers can get in.
- Measure it more than once. One answer is a snapshot. Track this question across engines each week. How to rank in ChatGPT goes through the full process.
Want this done for you? We’re an AEO agency for software companies, and this work is what we do each week.
Other categories
- Help desk: what AI recommends
- CRM: what AI recommends
- Project management: what AI recommends
- Email marketing: what AI recommends
- Accounting: what AI recommends
- HR software: what AI recommends
- Live chat: what AI recommends
- Product analytics: what AI recommends
- Password managers: what AI recommends
- E-signature: what AI recommends
- Meeting scheduling: what AI recommends
- Website builders: what AI recommends
- Payroll: what AI recommends
- AI meeting notes: what AI recommends
